I love the Ultra Cool Cooler. My wife and I rode about 10,000 miles last year and it really performed great. We go to Myrtle Beach Bike Week every spring and fall and in the hot weather in May it was flawless and my bike ran about 15 degrees cooler than it did before. I have recommended to all my friends. I really appreciate the communication it lets a person know that you care about your customers and your product.